GUIDE

How to order

Select the item you want to order and click "Put it in cart".
When you have the product you want to order, please click "Checkout" and enter the necessary information.

If you are a member, please log in with your email address and password.

◆ It is convenient to save the trouble of inputting about the address and delivery address.
◆ In addition, if you accumulate points according to the product, you will accumulate more than 500 points
◆ 1 point = 1 yen can be used at the next shopping.
◆ E-mail maga delivery for members only packed with deals such as purchase of members-only products, new work information, etc.
◆ There are benefits such as. We recommend that you register by all the time.

If you do not wish to register as a member, please enter the necessary information with the non-member purchase button and place an order.

【About the use of birthday points】※Suspended

● Please enter your birthday when creating an account.

We plan to judge the birthday month by entering it and use the birthday point function. (※ This point function does not apply to customers who do not enter their birthday)

About payment

The following payment methods are available.

Credit cards (various types)
PayPal
Bank transfer (prepayment)
Product take-home pay
Yamato Transport Courier Collect
Collect

■Credit card
Visa, MASTER, JCB, Diners and Amex cards are accepted for credit cards accepted at our store.

The number of payments that can be made by credit card payment is as follows.
One-time payment
Inso installments
Choose from 3, 6, 10, 15 or 20 payments.

■Bank transfer
It will be paid in advance.
Please note that it will be shipped after payment confirmation.

< bank transfer (prepayment) >

Bank name: Mizuho Bank
Branch Name: Shinjuku Chuo Branch
Account number: Ordinary account 2764914
Name: Propaganda Co., Limited Company

* The transfer fee will be borne by the customer.
※ Please transfer within 7 days after arrival of order confirmation email.
If the due date is crossed, it may be canceled,
Please understand in advance.

■ Product cash on delivery When you receive a product, please pay the payment fee directly to the delivery driver.
【Supplier】 Yamato Transport Co., Ltd.

Total payment: Total price of goods + tax + fee + postage (tax included)
※ In our store, it is a price display that does not include consumption tax (10%).

※Less than 10,000 yen.......330 yen

※10,000 yen or more and less than 30,000 yen ...

※30,000 yen or more and less than 100,000 yen ...

※100,000 yen or more ...
　

After ordering, we will inform you of the total amount of payment by order confirmation email, so please be sure to check.
● There are some areas that can not be used, but in that case, we will inform you by e-mail

Yamato Transport Takkyuman Collect If you prepare a debit card (* cash card such as a bank) or a credit card at the time of delivery, the delivery driver will process it directly. (In the case of a debit card, you can enter your PIN yourself.

Available cards

Debit card
Credit Card JCB, VISA, MASTER, Orico, SAISON CARD, OMC,Kyodo Card, KC CREDIT, Pocket Card, Diners, AEON, All Japan Sales, LIFE, Aplus, TS Cubic, CF Card

When using a credit card, you can choose to pay in installments in addition to the traditional lump sum payment method. In the case of division, the number of payments is 2, 3, 5, 6, 10, 12, 15, 18, 20, 24 times.
*Some cards are only available for lump sum payment. (Please check with the card company.) )

The total amount paid is as follows:
Amount: Total product price (tax included) + fee + postage (tax included)
※ In our store, we do a price display including consumption tax (10%).

● We will inform you of the total amount of payment by order confirmation email after ordering, so please be sure to check.
● Depending on the region and location, radio waves are difficult to reach, and card payment may not be possible. In that case, you may be changed to cash settlement.

About shipping

● You can choose the following delivery method.

Yamato Transport [Credit, C.O.D. (Takkyukyu Collect) / Bank Transfer]
　　
Nekopos [Credit / Bank Transfer]) [Nationwide uniform 200 yen]

【Nekopos Precautions】
※ Nekopo will be post-mailed.
※ Nekopos handling is a product that enters underwear and A4 size.
※ It is not possible to specify the delivery date and day of the week in Nekopos.
* If you wish to confirm receipt, please use takkyu-e-service.
* If you wish to pay on delivery, please use Takkyukyu.
※ We do not ship overseas by Nekopos.
※ If you can not send by Nekopos, we will change to takkyu service.
※■ Kuroneko Nekopos Delivery Day Early Chart (PDF file size for printing: 22KB) ■

EMS International Speed Mail [International Shipping Only]
International e-packet (up to 2kg) [international shipment only]

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● Yamato Transport Co., Ltd.
Shipping costs vary by region. [Free shipping with a total of 5,500 yen or more (tax included)! ] 】
※ In the case of Okinawa, a remote island, because the relay charge will be charged to the additional postage separately, only underwear (except C.O.D.) recommends Nekopos.

*Tokyo, Saitama, Kanagawa, Chiba, Ibaraki, Tochigi, Gunma, Yamanashi, ...¥540
*Fukushima, Miyagi, Yamagata, Niigata, Nagano, Gifu, Shizuoka, Aichi, Mie, ¥570
*Aomori, Iwate, Akita, Toyama, Ishikawa, Fukui, Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama...
*Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi, ¥640
*Hokkaido, Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima, ...¥720
*Okinawa Prefecture...¥1950
※ If you purchase more than 5,500 yen (tax included), postage will be serviced. (Excluding Okinawa and remote islands)
About delivery ※ Please note that delivery may be delayed slightly depending on the case or region where your order is concentrated.

[Shipment by Yamato Transport]
■The day after shipment......Kanto, Tohoku, Shin-Etsu, Hokuriku, Chubu, Kansai
■The day after shipment, it is arrived on a daily date, and it is ...

It can be delivered within about one week after receiving an order usually.

Delivery date: Depending on the payment method, the following delivery date can be specified.

In the case of product co-payment: It can be specified on the day after 3 business days (excluding Saturdays, Sundays, and holidays) from the order date (Not applicable to Okinawa and remote islands)
In the case of bank transfer: Can be specified on days after 3 business days (excluding Saturdays, Sundays, and holidays) from the scheduled payment date
In the case of a credit card: It can be specified on a date after 3 business days (excluding Saturdays, Sundays, and holidays) from the order date

Delivery time: You can specify the following time zone.

Morning, 14:00-16:00, 16:00-18:00, 18:00-

About consumption tax

The price is 10% tax included.

About returns

※When the product different from the order arrives

If you contact us by phone or e-mail and ship by cash on delivery, we will ship from here again. (Please within 1 week of arrival of the product)


※When a defective article arrives

If you contact us by phone or e-mail and ship it by cash on delivery, we will ship or refund a new product from here again. Please return it to the designated address "Product Center" within 1 week of arrival of the product.


※In the case of the return at the convenience of the customer

We are very sorry, but since it is a product that touches the skin directly, we basically refrain from returning it due to customer's convenience. However, we will only accept returns if you have not opened them. We apologize for the problem, but please ship from your local courier service or post office. At this time. The postage that occurs, the fee at the time of the refund will be borne by the customer. We cannot accept postage cash on delivery. As soon as the product is returned, we will refund it as soon as possible. (Please within 1 week of arrival of the product)

【Please note】If one part of the bulk purchase of the free shipping service is returned and it falls below the service target amount, we will deduct the postage and return it.

* Please note that we cannot accept exchanges or returns after 8 days or more.
* If you wish to return the money, please let us know how to send money when you first contact us.
* Due to the nature of the product, exchange and return after being worn (used) even once are strictly prohibited.