terms of service

This website is operated by Propaganda Ltd. Please read the following items and terms of use before using our website.

Copyright

The copyright for all text, photographs, etc. published on our website belongs to our company.
Any unauthorized use or duplication of the content on our website is prohibited.

terms of service

The following stipulates the terms of use for the website ( hereinafter referred to as "this website" ) operated by Propaganda Limited ( hereinafter referred to as "our company" ) . Please read and agree to the following terms of use before using this website. By using this website, you are also deemed to have agreed to all of the following terms of use.

Changes to Terms of Use

When the Company determines that a change to these Terms is in the interest of the User and is reasonable in light of the necessity for the change, the appropriateness of the content after the change, and other circumstances related to the change, the Company may change these Terms, in whole or in part, as appropriate, without obtaining the User's prior consent, by notifying or notifying the User in advance by a method that the Company deems appropriate, such as by posting on this website or by email, and the User agrees to this.
If these terms and conditions are changed, in whole or in part, the changed terms and conditions will apply to the use of this website, and users shall comply only with the changed terms and conditions.

(1) How to use

Users shall use this website in accordance with these terms and conditions and any usage guidelines separately established by our company.

(2) Personal information

Any personal information collected from users on this website will be handled in accordance with our privacy policy .

(3) Copyright

The copyright of all information provided on this website belongs to our company. The use of all or part of this information for commercial purposes in any form is prohibited.

(4) Trademark

The trademarks, logos, service marks, etc. posted on this website are either registered trademarks or trademarks of our company or third parties, and any reproduction without permission is prohibited.

(5) Prohibited acts

When using this website, users are prohibited from engaging in the following acts:
Any act that infringes or damages the copyrights, trademarks, or other rights of the Company or any third party.
Any fraudulent or inappropriate conduct on the Website or in connection with the Services (including, but not limited to, excessive orders, excessive cancellations, or frequent refusals to accept orders)
Any unauthorized use of your own or another person's ID and password used on this website
Using this website with unauthorized credit card information
Using or providing harmful programs such as computer viruses in connection with this website
Any other actions that interfere with the operation of this website

If you commit any of the prohibited acts, including those listed above, we reserve the right to cancel or terminate the relevant sales contract, force you to withdraw from our service, or take other appropriate measures at our discretion. In such cases, we may request compensation for damages and associated expenses incurred by you.

(6) Disclaimer

Although we make efforts to provide reliable information, we do not guarantee the suitability, completeness, accuracy, timeliness, or other aspects of the information posted on this website. Furthermore, we shall not be liable for any trouble, loss, or damages arising from the use of this website.
Our company will be exempt from liability by processing business in accordance with the user's registration details.
If a user causes damage to another user or a third party in connection with the use of this website, the user shall resolve the matter at his/her own responsibility and expense and shall not cause any damage to our company.
Users are responsible for any costs incurred in using this website, such as the costs associated with the installation of computer equipment and communications equipment, telephone charges, LAN usage fees, and application fees, required to use this website.
Please be careful to manage your password when you register as a member (customer). If you are a registered member, you are responsible for managing your password. Any actions taken using your password will be considered the responsibility of the user. We do not guarantee any damages arising from the leakage or unauthorized use of your password.
We may change, suspend or terminate the services on this website without prior notice to users. Regardless of the reason, we shall not be liable for any damages caused by the change, suspension or termination of this website. Furthermore, we shall not be liable for the content of any other websites linked to this website.
We collect IP address information and device identification number information when customers access the server, and also collect information such as customer access history using cookie technology.
We use IP address information, device identification numbers, and cookies for the following purposes:
To provide customers with the most suitable services based on their access history and usage status
To provide services customized for each customer by referencing the customer's saved registration information when logging in to the service
To display the most appropriate advertisements on external websites based on your interests and your usage of the website
To improve our services
*Cookies are a mechanism that sends information to your computer when you visit a website and stores it as a file. You can select settings for sending and receiving cookies in your web browser. Please note that if you choose to reject all cookies, you may be restricted in your use of various services on the Internet, such as being unable to receive services that require authentication.

(7) Governing Law and Jurisdiction

These terms and conditions shall be governed by the laws of Japan. Any litigation relating to this website shall be submitted to the exclusive jurisdiction of the Tokyo Summary Court or the Tokyo District Court as the court of first instance.

(8) Withdrawal

Members may cancel their membership by contacting our customer service.

(9) Membership points and coupons

You may be awarded Member Points and/or Coupons for purchases made on the Website. Member Points and Coupons are personal to the particular account to which they are awarded and may only be used on the Website. Member Points and Coupons are non-refundable, non-transferable and have non-extendable expiration dates ( if applicable ) . There may be certain restrictions on the products or services that Member Points and Coupons may be used to pay for.
You acknowledge that we reserve the right to interpret the terms and conditions of the Member Points and Coupons and reserve the authority to make the final decisions regarding the acquisition and use of Member Points and Coupons.
We reserve the right to change, suspend or terminate the acquisition of member points and coupons and the terms of use after providing prior notice to users.

(10) Conclusion of the sales contract

The sales contract between the user and our company for orders made through this website will be established when the order confirmation email is sent from this website or when the order is registered in our order management system.
After the sales contract is concluded, we may charge the user the amount based on the sales contract concluded between the user and this website, using the payment method designated by the user at the time of ordering.

(11) Cancellation of the sales contract

  1. Even after the conclusion of the sales contract, we may cancel the contract in any of the following cases.
    1-1
    If the product cannot be delivered due to an unknown delivery address or a long absence
    1-2.
    If the user does not complete full payment within the specified period
    1-3.
    If the credit card company designated by the User notifies the User of a credit default.
    1-4.
    If delivery of the product is impossible due to other circumstances
    1-5. If the product is damaged, broken, or otherwise defective before delivery, and there is no replacement stock and no scheduled arrival date
    1-6.
    If the manufacturer or supplier has discontinued production of the product or is otherwise unable to supply it
    2.
    Notwithstanding the provisions of the preceding paragraph, if any fraudulent or inappropriate conduct occurs in relation to the use of the services on this website, this website may cancel or terminate the sales contract or take other appropriate measures.
    3.
    If we determine that a user's order is intended to purchase products for resale or other commercial purposes, or if we determine that there is a high possibility of this being the case, we may cancel or terminate the sales contract.
    4. If the contract is terminated as provided for in the preceding two paragraphs, the Company may charge the User for the actual costs incurred up to the time of termination.

(12) Sales price, etc.

We may change the product sales price and shipping fee without prior notice to the user. Even if either the product sales price or the shipping fee for the product, or both, are changed after the sales contract is concluded, the user must pay the price at the time of the conclusion of the sales contract, and we will not charge or refund the difference to the user.

(13) Product Delivery

Users can specify the desired delivery date. If the product is not delivered, does not arrive, or is delayed due to weather conditions, road restrictions, or other unavoidable circumstances, we will contact the user by email, etc., but we shall not be liable for compensation even if the user suffers damage as a result.
If the user notifies us of a change in the product delivery address after we have begun arranging for product shipment, we are under no obligation to accommodate the user's request, and the user shall change the product delivery address at their own risk and expense.
In addition, cancellations are not possible after shipment. If the product is returned to us due to negligence on the part of the user, such as refusal to receive it or being absent for an extended period of time, and the product is to be re-shipped at a later date or the order is cancelled, the user shall pay to us the actual shipping costs for the return shipment and the re-shipment shipment, as well as any administrative fees.

(14) Returns and Exchanges

1. Product returns will only be accepted in the following cases:
1-1
If the product is defective
1-2
If you receive a product that is different from the one you ordered
1-3
In case of products damaged during delivery
1-4
If we determine that the product is defective
1-5 If the above 4 items do not apply, and the product is unopened and unused within 7 days of arrival. However, products that are marked as "not eligible for return" on the sales page cannot be returned.
2. The user shall apply for a return as set forth in the preceding paragraph in accordance with the procedures separately stipulated by our company, and for the preceding items 1-1 to 1-4 , our company shall bear the cost of return and shall refund the purchase price paid by the user to our company or exchange the product for a substitute. Even if an exchange for a substitute product is requested, it may not be possible to exchange the product due to reasons such as a shortage of the product. Furthermore, for the preceding items 1-5 , the user shall bear the cost of return and the fees for refund, and our company shall refund the sales price of the product at the time of purchase by the user, but shall not refund shipping fees or cash on delivery fees.

(15) Other

If any problem arises in relation to the use of this website that cannot be resolved by these terms and conditions or our guidance and response, we and the user shall negotiate in good faith to resolve the problem.

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